bd368 Privacy Policy

bd368 collects certain personal information in order to provide its users with uninterrupted and secure service. We may collect the following types of information:

1.1 Information Provided Directly

When you register an account with bd368 or contact us, we collect:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only users aged 21 and above may register)
• Residential address
• National ID card or passport details (where identity verification is required)
• Payment information (bKash, Nagad, Rocket, or bank account number)

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Duration of website sessions and page visit patterns
• Cookie and session data (see detailed description below)
• Referral source (how you arrived at our site)

bd368 uses collected information only for specific and legitimate purposes. Your information may be used for the following reasons:

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To resolve your questions, complaints, or issues, particularly through our 24/7 live chat support.
• Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Legal Compliance: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
• Service Improvement: To improve the quality of the platform and add new features.
• Responsible Gaming: To monitor your gaming activity and provide responsible gaming support where needed.

We never sell your personal information to third parties or rent it out for marketing purposes.

bd368 takes the highest level of technical and organisational measures to protect your information.

3.1 Technical Security Measures

• SSL encryption — all data transmission is secured
• Firewall and intrusion detection systems
• Regular security testing and audits
• Encrypted database storage
• Two-Factor Authentication support

3.2 Data Retention Period

We retain your information for as long as is necessary to provide the service or as required to fulfil legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with regulatory requirements.

3.3 Security Limitations

Although we make every effort, it is not possible to guarantee that any transmission of information over the internet is completely secure. We advise you to keep your password confidential and change it regularly.

bd368 may share your information with third parties in limited circumstances:

• Payment Service Providers: bKash, Nagad, Rocket, and banking authorities — only the information necessary to complete transactions.
• Technology Partners: Those who provide us with server and software infrastructure for operating the platform.
• Law Enforcement Agencies: In response to a court order or valid legal demand.
• Fraud Prevention Organisations: To ensure the security of the platform.

All information shared with third parties is subject to strict confidentiality agreements and is used only for purposes consistent with this Policy.

The bd368 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security — without these, the platform will not function properly.
• Performance Cookies: To analyse website usage and improve the quality of the service.
• Functional Cookies: To remember your preferences, such as language or display settings.

You can control cookies by changing your browser settings. Please note that disabling cookies may limit some features of the platform.

As a bd368 user, you have the following rights over your own information:

• Right to Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances — however, some information may be required to be retained due to legal obligations.
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Object: The right to raise an objection to specific uses of your information.
• Right to Portability: The right to request that your information be provided in a common format.

To exercise these rights, please contact our support team.

bd368 strictly provides services only to those aged 21 and above. We do not knowingly collect or process information from any person under the age of 21. If we become aware that a minor has opened an account, we will close that account immediately and delete the associated information.

If as a parent or guardian you believe your child has registered with bd368, please contact us at [email protected].

Your information may be stored on servers outside Bangladesh. In such cases, we ensure that data transfers are carried out in compliance with applicable data protection standards and that an equivalent level of protection for your information is maintained.

With your consent, bd368 may contact you about bonus offers, promotions, and important updates. At any time you may:

• Turn off marketing notifications from your account settings.
• Notify our support team via live chat.
• Send a request to [email protected].

Even if you opt out of marketing communications, you will continue to receive important transactional messages related to your account.

bd368 reserves the right to change or update this Privacy Policy as needed. For any significant changes:

• The updated policy will be published on the website and the "Last Updated" date will be changed.
• We will notify you of important changes by email or via platform notifications.
• Continued use of the platform after changes are made will be considered as your agreement to the new policy.

Please contact us with any questions or concerns about this Privacy Policy:

We will do our best to respond to your request as quickly as possible. For formal data protection requests, we will take the necessary steps after verifying your identity.