For ages 21+ only • Play responsibly

bd368 Responsible Gaming — your safety is our priority

bd368 believes gaming should be a source of fun — not stress. Enjoy a healthy and safe gaming experience by following our protection tools and guidelines.

Our Protection Tools

bd368 provides several effective tools to help you stay in control of your gaming.

Deposit Limits

Set a limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this gives you the chance to make a considered decision.

Time-Out

If you feel you need a break, pause your account for anywhere from 24 hours to 6 weeks. During this time no betting or deposits can be made. When the break ends, your account will be reactivated automatically.

Self-Exclusion

Choose self-exclusion for a long-term break. Durations range from 3 months to permanent closure. While self-exclusion is active, you will need to contact support to reactivate your account.

Session Time Limit

Set a maximum duration for each gaming session yourself. When the set time is up, a warning message will appear — this keeps you aware of how long you have been playing and helps you build healthy habits.

Age Verification

Age is verified at the time of registration at bd368. Only individuals aged 21 or above can create an account. This is part of our firm commitment to protecting minors.

24/7 Support

If gaming becomes a problem, contact our Bengali-language live chat support. Our trained team is available around the clock to help — you will receive assistance without judgment.

Warning Signs of Problematic Gaming

If you notice any of the following in yourself, it is time to seek help.

Important Warning

Gambling is a form of entertainment — not a source of income. Placing more bets to try to recover lost money is never a solution.

  • Betting repeatedly to try to recover lost money
  • Hiding your gaming from family and friends
  • Borrowing money or using savings to bet
  • Being unable to stop gaming or feeling uncomfortable when you do
  • Prioritising gaming over work, family, or sleep
  • Lying about or concealing your betting
  • Turning to gaming to relieve stress or sadness

Golden Rules for Healthy Gaming

Following these habits will keep gaming enjoyable at all times.

  • Set a budget in advance and stick to it
  • Treat gaming as entertainment — not a way to earn money
  • Take regular breaks and keep up other hobbies
  • Never play under the influence of alcohol or drugs
  • Set time limits and respect them
  • Do not get discouraged by losses — do not try to come back the next day to chase them
  • Let your family know where and how much time you are spending
  • Use the deposit limit tool to keep yourself protected

How to Activate Self-Exclusion

Secure your account in just a few steps.

1

Contact Live Chat

Reach bd368's 24/7 Bengali live chat support. Our team members will process your request with full confidentiality.

2

Choose Your Preferred Duration

3 months, 6 months, 1 year, or permanent — choose the duration that suits your needs. Throughout any duration, your account will be fully restricted from betting.

3

Immediate Effect

Self-exclusion takes effect as soon as the request is submitted. From that point on, no deposits or bets can be made on your account.

4

Reactivation After the Period Ends

Even after the set period ends, the account does not reactivate automatically. To reactivate, you must contact support and go through a brief assessment process.

Protection of Minors (21+)

bd368 strictly provides its services only to individuals aged 21 or above. Age is verified at registration, and additional identity documents may be requested in cases of doubt.

Use parental control software to restrict access to bd368 from devices used by children in your household. If you suspect that an underage person is using an account, notify support immediately.

Deposit Limits and Budget Management

The minimum deposit at bd368 is ৳200 (per method). Using the deposit limit tool, you can set a maximum daily, weekly, or monthly deposit amount.

Lowering a limit takes effect immediately. If you wish to increase a limit, a 24-hour waiting period applies — this deliberate delay helps prevent impulsive decisions and ensures responsible gaming.

What Responsible Gaming Is and Why It Matters

bd368's philosophy and commitment

Responsible gaming means a mindset in which gaming is enjoyed as part of entertainment — not as a financial solution or a way to relieve stress. bd368 believes that every player's gaming experience should be enjoyable, safe, and balanced within their overall lifestyle.

With Bangladesh's players in mind, we have made full Bengali-language support, local payment methods such as bKash, Nagad, and Rocket, and easy-to-use protection tools available on our platform. Your safety is our highest priority.

Gaming problems can affect people of any age, profession, or financial situation. The signs often appear gradually, which is why awareness is so important. We want you to feel free to contact our support team in any situation — you will receive help without any judgment or criticism.

Remember: asking for help is a sign of strength, not weakness. bd368's responsible gaming policy is designed to keep you and your family safe.

Contact Us When You Need Help

Our team is always by your side.

Live Chat Support

Bengali-language live chat support is available 24 hours a day, 7 days a week. Start a chat now to share any concerns you have about gaming.

Hours: around the clock (BST, UTC+6)

Email Support

Email us for any questions or help related to responsible gaming.

[email protected]

Responsible Gaming FAQ

Answers to frequently asked questions

Contact bd368's 24/7 live chat support and request a deposit limit. You can choose a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

A time-out is a short break — usually from 24 hours up to 6 weeks. Once the period ends, the account can be reactivated automatically. Self-exclusion, on the other hand, is a long-term protection measure — from 3 months up to permanent. To reactivate after self-exclusion, you will need to contact support.

The minimum age to play at bd368 is 21 years. Age is verified at the time of registration. If an underage person attempts to use an account, the account will be suspended.

First, acknowledge yourself for recognising the problem. Contact our live chat support right now and request that self-exclusion or a time-out be activated. Our team will assist you with complete confidentiality.

Yes, even while self-exclusion is active you can request a withdrawal of the funds in your account. Contact support for the withdrawal — it is usually processed within 5 to 30 minutes.

If you are concerned about a family member's gaming addiction, contact our support team. You can find out the correct process for applying self-exclusion or limits to the account in question. It is also very important to have an open conversation with your family.

Start Safe and Enjoyable Gaming at bd368

Play responsibly, stick to your budget, and enjoy gaming.